Operations and Delivery Management

Operations and delivery management are at the heart of how businesses run and what services they offer. They are implementing various strategies to plan, manage and execute new technological applications. When they use Operations and Delivery Management CoE services at the core of their operations, they are able to function multidimensionally.

The CoE helps to take the focus off trying to manage the complexity of IT processes through a simple model to help transform IT service delivery. We employ a three-stage consulting process which starts with discovering bottlenecks in your processes, and follows it up with a functional design and strategy. The team under this CoE focuses on planning strategies to implement IT Ops to get a seamless day-to-day process transformation.

COE Leads

  

Pranav Mehta

President - Serviceberry

Focus Areas

  

MicroFocus

AppDynamics

ServiceNow

Nexthink

Splunk

Articles

  

How to take business performance at a whole new level with AppDynamics Performance Management

How is Microfocus RPA reaching new heights of power, productivity and performance

How did a major telcom boosts its business performance using Field Service Management platform?

How important it is to have a Hybrid IT Cloud Management Suite

Everything you ever wanted to know about ServiceNow Customer Service Managment platform

Why Data Center Automation is a must for small and medium enterprises?

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