Privacy Notice

Last updated date: 26-Jun-26

Your privacy is important to us. Accionlabs and its group companies ("Accionlabs", "we", "us" and "our") are committed to respecting your privacy while using our website. This policy applies to information collected by us on our website.
 
The information we collect

We will collect personal information when you voluntarily provide it to us through specific forms provided on our website. In general, you may browse our website without providing any Personally Identifiable Information about yourself. We automatically collect certain information when you visit our website such as the type of operating system, the browsed pages, the type of browser you are using, and your IP address to provide better usability and personalized experience. We may also collect your personal information from public websites and social media, including your publicly accessible profiles.

Sensitive Personal Information

We do not collect sensitive personal information (e.g., health data, racial or ethnic origin, political opinions, religious or philosophical beliefs, genetic data, biometric data, sexual orientation). If, for a specific service, we need to collect such data, we will clearly inform you, explain the purpose, and obtain your explicit consent or rely on another lawful basis as required by applicable global privacy laws.

Accionlabs shall only process the received information to pursue our legitimate business interests for establishing communication with prospective customers and personnel with general/ business inquiries.

Tracking Technologies

We and our third-party partners may use a variety of tracking technologies to collect information about your interactions with our website and services. These include:

• Cookies: Small text files stored on your device that help us remember your preferences, enable functionality, and analyze site usage. These are set by both our website (first-party cookies) and via our partners (third-party cookies).
• Tracking Scripts / Analytics Tools: Software (such as Google Analytics, Meta Pixel, Microsoft Clarity, or similar) that collects information about how you interact with our website.
• Web Beacons / Pixels: Tiny graphic images or scripts embedded in web pages or emails that track whether you have accessed certain content or opened an email.
• Local Storage: Technologies such as HTML5 local storage and browser cache, which store information locally on your device for faster access and improved experience.
• Session Storage: Temporary storage of data during your browser session, which is cleared when you close your browser.
• Flash Cookies: Also known as “local shared objects,” these can store preferences and activity data across sessions and browsers.
• Device Fingerprinting: Techniques that analyze information from your device, such as browser type, operating system, and settings, to uniquely identify your device.
• Software Development Kits (SDKs): Code embedded in our mobile applications to enable tracking across mobile devices.
• Log Files: Automatically recorded information about your device and usage upon each visit.
  
  

These technologies may be used for purposes such as enabling website functionality, remembering user preferences, providing analytics, enabling personalized content or ads, and maintaining the security of our services.

You may adjust your browser or device settings to limit or disable some tracking technologies, though certain features may not function properly without them.

How do we normally use information about you?

We use certain information to analyze site usage for us to improve our website.

We use your Personal Identifiable Information for the following purposes.

• To respond to your inquiry

• To process an application form you have completed on our website

• To respond to any legal process

• To any court order, subpoena, or a law enforcement agency as required by law

• To take action against any illegal activity and to address any potential threat to the physical safety of a person
  
  

How do we share your information?

We may share your Personal Identifiable Information within Accionlabs, Accionlabs group, or with any of our subsidiaries and occasionally our business partners, service vendors, or authorized third-party agents in any part of the world. This information is mainly shared for the purposes of enrichment, storage, or to provide a requested service or transaction. Before sharing the data, it is ensured that such entities are contractually bound with Accionlabs by data privacy obligations. However, we do not sell your personal information to any third party. 

Where do we transfer Personally Identifiable Information outside of the EU?

We either transfer this Information to countries that provide an adequate level of protection (as determined by the European Commission) or have appropriate safeguards in place.

For transfer of personal data from the European Economic Area (EEA), UK, or Switzerland to countries not deemed to provide adequate level of data protection by the European Commission or relevant authorities, we implement appropriate safeguards, such as: 

• Standard Contractual Clauses (SCCs):strong> Approved by the European Commission, obliging recipients to protect personal data to the GDPR standards.

• Data Transfer Agreements: Ensuring equivalent protection as required by local laws

By providing your personal data, you consent to this transfer, storage, and processing. Where consent is the legal basis for transfer, you have the right to withdraw that consent at any time. 

Your privacy rights

You have certain rights relating to your Personally Identifiable Information provided under applicable law. We will process your request in accordance with applicable data protection laws. We may need to retain certain information for record-keeping purposes and/or to complete transactions you began before requesting any deletion.
 
Marketing Communications: 

You can unsubscribe from receiving marketing communications from Accionlabs by clicking ‘unsubscribe’ in any marketing email communications we send you, or by sending an email to DPO@accionlabs.com.

Your rights with respect to your data:

• The right to be informed- You have the right to be informed about collecting and using your personal data.
• The right of access- You have the right to access the personal information we hold about you.
• The right of rectification- You have the right to rectify your personal data if it is inaccurate or incomplete.
• The right to erasure- In certain circumstances, you have the right to erase your personal data, which is also known as the right to be forgotten.
• The right to restrict processing- In certain circumstances, you have the right to restrict or suppress the processing of your personal data.
• The right to data portability- This right allows you to obtain and reuse your personal data for your own purposes across different services.
• The right to object- In certain circumstances, you have the right to object to the processing of your personal data.
• Rights in relation to automated decision-making and profiling- In certain circumstances, you have the right not to be subject to decision-making based solely on automated processing including profiling.

If you or your legal representative would like to exercise any of the above rights, please contact DPO@accionlabs.com. To protect your privacy and security, we may take steps to verify your identity before complying with the request.

Authenticity

Accionlabs shall not be responsible for the authenticity of the information, and it is your duty to ensure that the information provided is authentic.
 
How long we retain your information

We will retain the Personally Identifiable Information we collect from you 

• Where we have a justifiable business need to do so
• For as long as is needed to fulfill the purposes outlined in this Privacy Notice
• For retention period required or permitted by law (such as tax, legal, accounting, or other purposes)
  
  

When we have no justifiable business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
 
Cookies and other technologies

Our website uses cookies. A cookie is a text-only string of information that a website transfers to the browser's cookie file on your computer’s hard disk so that the website can remember who you are. Please read our Cookie Policy carefully for more details about the information we collect when you use this site.

Protection of information of a minor

The website is not directed to children under the age of sixteen (16). Accionlabs does not knowingly solicit PII from, or market to anyone under sixteen (16) years of age. If you believe that we have received information from a minor, please notify us immediately and we will ensure that reasonable efforts will be made by us to delete such information from our database.
 
Links to third-party websites-
 
Our website and services may provide links to other websites through direct links or through applications such as ‘Share’ or ‘Like’ buttons. Other websites may contain links to the Accionlabs website or services. Accionlabs does not control those sites or their privacy practices, which may differ from Accionlabs' Privacy Notice. We do not endorse or make any representations about third-party websites. The personal information you choose to give to unrelated parties is not covered by this Privacy Notice. We encourage you to review the privacy policies found on other websites, services, and applications to understand how your information may be collected and used. 

Our commitment to data security

Accionlabs employs industry-standard technical and organizational security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. These measures include: 

• Encryption: Using SSL/TLS encryption for data in transit (HTTPS). 
• Access Controls: Restricting access to personal data to authorized personnel only. 
• Data Minimization: Collecting only necessary data. 
• Regular Security Audits: Conducting periodic reviews of our security practices. 
• Employee Training: Educating our staff on data protection and security. 
• Pseudonymization/Anonymization: Where feasible and appropriate. 
  
  

While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

SMS Communications

Consent to Receive SMS

By providing your mobile number and opting in on our website, you consent to receive SMS messages from Accion Labs regarding your inquiries, account updates, promotions, or related services. Message frequency may vary. Standard carrier message and data rates may apply.

Opt-Out Rights

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive. After opting out, you may receive a confirmation SMS to acknowledge your request. For assistance, reply HELP or contact us directly at DPO@accionlabs.com

Use of Collected Mobile Numbers

Your mobile number will only be used to communicate with you as described above. We will not sell, rent, or share your mobile number with unaffiliated third parties for marketing purposes.

Retention of Mobile Data

We retain your mobile number and related communication records only for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Once no longer needed, your information will be securely deleted in accordance with our data retention policy.

Third-Party Service Providers

We may use trusted third-party SMS gateway providers to deliver messages. These providers are contractually obligated to protect your information and only use it to provide SMS services on our behalf.

 
How to contact us-
 
If you have any questions or concerns regarding this Privacy Notice or about the personal data we hold, you are requested to write to us at DPO@accionlabs.com.

If you are unhappy with how we safeguard your personal data, you are requested to get it resolved through the Data Protection Officer (DPO@accionlabs.com)

If your complaint is not resolved to your satisfaction, depending on the laws of the countries where you reside, you have the right to refer it to your local data protection authority.

Changes to this Privacy Notice
 
Accionlabs will periodically review and update this Privacy Notice in response to changing legal, technical, and business developments. When we update this Privacy Notice, we will note the date of its most recent revision above. If we make material changes to this Privacy Notice, we will take appropriate measures to inform you in a manner that is consistent with the significance of the changes we make and is in accordance with applicable law. We encourage you to refer to this Privacy Notice frequently to be informed of how Accionlabs is protecting your information.