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Platforms
Turn your cloud, apps and data platforms into AI-native, governed foundations.
Overview
Enterprise platforms can be the operational backbone of enterprise business, running the customer, service, and financial processes the organization depends on every day. The Platforms practice modernizes cloud, CRM, ITSM, and ERP into secure, integrated, AI-native foundations ready to run agents and copilots at scale. Accion Labs combines platform engineering depth with AI modernization, so these systems move from fragmented and hard to change into a governed base the rest of the estate can build on.
The Challenge
AI raises the bar for what enterprise platforms have to be. To support agents and copilots, systems such as CRM, ITSM, ERP, and custom applications must be modern, integrated, scalable, and cloud-ready, and most are not. Unstructured cloud adoption drives up cost and complexity, while legacy platform sprawl leaves data and processes fragmented across systems that were never designed to work together. The result is a foundation that blocks the agentic workflows leaders now expect, rather than enabling them.
What We Deliver
- Platform engineering with AI modernization. We combine platform engineering depth with AI modernization across your estate.
- Secure platform foundations. We build secure, AI-ready platform foundations and modernize cloud infrastructure.
- AI-led application transformation. We transform Salesforce, ServiceNow, Dynamics 365, SAP, and low-code estates.
- Agentic AI where it fits. We bring Agentforce and NowAssist to platforms where they add value.
How We Do It
Ground modernization in the system graph
BreezeAI informs migration and modernization from the real system graph.
Automate operations within gates
Scale reliability, not
headcount
What We Enable
Cloud Infrastructure Modernization
Modernize enterprise infrastructure and applications with cloud-native architectures, microservices, containers, Kubernetes and DevSecOps to improve agility, scalability and cost.
Salesforce & Agentforce
Design, implement, customize and modernize Salesforce, including Agentforce Sales, Agentforce Service, Agentforce Marketing and Experience Cloud, and extend agentic AI across every customer touchpoint.
ServiceNow & NowAssist - Agentic Workflows
Implement and modernize ServiceNow for ITSM, ITOM, HR and Customer Service Management, and add agentic workflows and NowAssist to automate service end to end.
Dynamics 365 - Copilot-Led ERP & CRM
Implement and modernize Microsoft Dynamics 365 for ERP and CRM and bring Copilot-led experiences to finance, operations, sales and service.
RPA & Low-code Platforms
We deliver robotic automation and low-code and no-code applications, integrated with AI and enterprise systems, so teams automate and build fast within enterprise governance.
SAP to S/4HANA Upgrade and Cloud Migration
Move SAP estates to S/4HANA and the cloud, with a governed, wave-based plan that preserves business rules and reduces migration risk.
Enterprise AI Strategy & Advisor
Shape and prioritize AI opportunities across people, processes, and products, with clear value, readiness, and execution paths.
AI-Led Legacy Modernization
Reconstruct complex applications, define the target state, and execute controlled modernization or software transformation with ASIMOV.
Forward Engineering
Carry modernized system knowledge forward into new features and services so the application can evolve without immediately rebuilding architectural debt.
Product Portfolio Rationalization
Use business and engineering evidence to decide where to invest, consolidate, re-engineer, maintain, or retire across the product portfolio.
AI-Augmented Software Engineering
SaaS Agentification & Embedded AI Features
AI-Led Brownfield Support
What You Get
A clear, prioritized path from strategy to production
Solutions grounded in your enterprise knowledge
Governed, auditable AI and agents
Measurable business outcomes, not stalled pilots
A foundation the rest of your estate can build on
Proof Points
Documented Smarter Products engagements span brownfield modeling, continuous engineering, and program-scale modernization.
Brownfield application intelligence
A 2M+ line codebase modeled in approximately 2-3 weeks; impact analysis across a 1.6M-line application graph completed in about eight minutes.
Continuous engineering
93.4% test coverage generated from the model, with 23% fewer defects reported on the same team and codebase after adoption.
Modernization at scale
15M+ lines modernized across mainframe, Java, and desktop systems.
Proof Points
Client descriptor, industry
Client descriptor, industry
Client descriptor, industry
Why Accion
Semantic Engineering at the core
Deterministic, explainable AI grounded in specific enterprise knowledge.
Engineering depth
Decades of product, platform and data engineering behind every AI build.
Outcome-led delivery
Measurable business impact, not proofs of concept that stall before production.
Tools & accelerators.
AI Prism, BreezeAI, ASIMOV, SPEX and more shorten time to value.
Governed by design
Security, compliance and Responsible AI built in from the first sprint.
Platform breadth in one partner
Reliable cloud-ready and AI-ready platforms,
scalable as your enterprise grows.
FAQs
The Platforms practice modernizes enterprise cloud, CRM, ITSM, and ERP systems into secure, integrated, AI-native foundations ready to run agents and copilots at scale. Accion Labs combines platform engineering depth with AI modernization across Salesforce, ServiceNow, Dynamics 365, SAP, and low-code estates.
Accion Labs modernizes Salesforce, ServiceNow, Dynamics 365, and SAP, along with cloud infrastructure and RPA and low-code estates, across Azure, AWS, Google Cloud, and hybrid environments. Agentic capabilities such as Agentforce and NowAssist are added where they fit the platform and the workflow.
AI-native platform modernization rebuilds cloud, CRM, ITSM, and ERP platforms into secure, integrated foundations that can run agents and copilots at scale, rather than bolting AI onto legacy systems. Accion Labs delivers this with Infrastructure as Code, platform automation, observability, and security best practices.
Accion Labs builds security, compliance, and Responsible AI in from the first sprint, and runs SRE and DevOps agents inside validation gates so they act on incidents under defined controls. BreezeAI grounds modernization in the real system graph, so change is planned against an accurate view of dependencies.