IT Operations and Management


Businesses are now using IT Operations Management (ITOM) at the core of their operations and services. They are implementing various strategies to plan, manage and execute new technological applications. When they use ITOM services at the core of their operations they are able to function multidimensionally.

Our ITOM CoE helps to take the focus off trying to manage the complexity of IT processes through a simple model to help transform IT service delivery. We employ a three-stage consulting process which starts with discovering bottlenecks in your processes, following it with a functional design and strategy. The team under this CoE focuses on planning strategies to implement IT Ops in a way to get a seamless day to day process transformation.

COE Leads


Focus Areas