IT Operations and Management

Businesses are now using IT Operations Management (ITOM) at the core of their operations and services. They are implementing various strategies to plan, manage and execute new technological applications. When they use ITOM services at the core of their operations they are able to function multidimensionally.

Our ITOM CoE helps to take the focus off trying to manage the complexity of IT processes through a simple model to help transform IT service delivery. We employ a three-stage consulting process which starts with discovering bottlenecks in your processes, following it with a functional design and strategy. The team under this CoE focuses on planning strategies to implement IT Ops in a way to get a seamless day to day process transformation.

COE Leads

  

Focus Areas

  

MicroFocus

AppDynamics

ServiceNow

Nexthink

Splunk

Articles

  

How to take business performance at a whole new level with AppDynamics Performance Management

How is Microfocus RPA reaching new heights of power, productivity and performance

How did a major telcom boosts its business performance using Field Service Management platform?

How important it is to have a Hybrid IT Cloud Management Suite

Everything you ever wanted to know about ServiceNow Customer Service Managment platform

Why Data Center Automation is a must for small and medium enterprises?