Operations and Delivery Management
Operations and delivery management are at the heart of how businesses run and what services they offer. They are implementing various strategies to plan, manage and execute new technological applications. When they use Operations and Delivery Management CoE services at the core of their operations, they are able to function multidimensionally.
The CoE helps to take the focus off trying to manage the complexity of IT processes through a simple model to help transform IT service delivery. We employ a three-stage consulting process which starts with discovering bottlenecks in your processes, and follows it up with a functional design and strategy. The team under this CoE focuses on planning strategies to implement IT Ops to get a seamless day-to-day process transformation.